Formal assessments for Customer Service Excellence are carried out by any of the four licensed certification bodies. Each of these bodies can assess your organisation and, if you are successful, certify that you have achieved Customer Service Excellence.
Customer Service Excellence is regulated by the United Kingdom Accreditation Service (UKAS). Please note below the bodies that have UKAS accreditation for the scheme.
Assessment Services Ltd (UKAS accredited)
PO Box 14
Centre for Assessment Ltd (UKAS accredited)
Centre for Assessment Ltd
Lee House, 90 Great Bridgewater Street
tel: 0161 237 4080
M Assessment Services
3-6 Green Lane Business Park